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標題: auto mall infiniti can suck my balls. [打印本頁]

作者: gianttama 時間: 2009-11-9 20:46 標題: auto mall infiniti can suck my balls.

本帖最後由 gianttama 於 2009-11-9 20:48 編輯

can't help but want to whine about this. i think automall infiniti's service SUCK.

twice i walked in (at different days) with my pa to check out the g37, we spend good 5-10 minutes there, no one ever came to serve us. no one, no hi no nothing. it is not like we dressed like scums or anything, just regular daily clothing.

richmond infiniti ain't gonna get my business nor my frds from now on.

thank you everyone for reading, if you don't like me whining about useless **** then too bad, i warned you at the beginning that i just want to whine about stuff.

cheers.

作者: Catpiano 時間: 2009-11-9 21:01

本帖最後由 Catpiano 於 2009-11-9 22:04 編輯

just 5 min .. what do u expect?? are they busy? or they are all standing in the front door, but refused to talk to you?
I think you are talking bout the sale .. not service?

When I am shopping for a car ( or hi fi or etc ) I rather spend 5-10 min to check out the car first, and if I hv question, I will ask the front desk, and get a sale staff.

At least, you are not looking for low end car like toyota or caravan, most people walk in to infiniti, should more or less know what they want.. and if you need help, why didn't you ask?

If you already ASKED for help, and no one was willing to talk to you, ( assume some staffs were there, and NOT busy)

I go to future shop, I rather I can spend my own time on checking out different product, rather then all the sale staff whinning to me ...

May be Van is different  then other city in Canada la..

(P.S. a month ago, I went to walmart for passport picture, I have waited for 1.5 hr ..  NO one ever said hi to me too .. and then I left..  of course, I dont want walmart to suck my balls .. )

作者: MSN04 時間: 2009-11-9 21:05

That is very bad service.

Go to BMW, the greet u right away

作者: tofu 時間: 2009-11-9 21:54

but no service for the first 5-10 mins is not too bad. my friend and i spent almost 30min at richmond acura, no one really care ar.
i thought volvo is the worest, they asked my uncle put deposit before test drive.

i like the service of audi & benz, even i dressed like a street kid, they still give me good service and have no question for test drive.

作者: Vincehk 時間: 2009-11-9 22:00

本帖最後由 Vincehk 於 2009-11-9 23:01 編輯

Because they know that lots of street kids have rich parents.

作者: masterbear 時間: 2009-11-9 22:08

but no service for the first 5-10 mins is not too bad. my friend and i spent almost 30min at richmond acura, no one really care ar.
i thought volvo is the worest, they asked my uncle put deposit befo ...
tofu 發表於 2009-11-9 22:54

Heard that Volvo servicing extremely bad too! I think Volvo business will gonna be FINISHED real soon..... haven't seen driver running back and forth new model of this brand that many when compares with others!!

作者: gianttama 時間: 2009-11-9 22:16

sorry, forgot to mention, we were the ONLY customers there, no other customers at all, it was 5 somthing in the afternoon, they close at 9 so it is not like they were in a rush to close the store, we spend at least 5 mins there, more like close to 10, coz we spent time checking out the specs sheets, the inside and outside of the car. for the whole time, NO ONE even care to approach us, say hi, greed, or anything at all, they saw us i am sure. when you are in a sales industry and thats the service u give? good luck getting my business.

it is not like i am buying a ferrari or bentley and expect god like treatment, but not even a simple greeting? or even just from the receptionist? is that TOO MUCH to expect?

just 5 min .. what do u expect?? are they busy? or they are all standing in the front door, but refused to talk to you?
I think you are talking bout the sale .. not service?

When I am shopping for ...
Catpiano 發表於 2009-11-9 21:01

作者: Catpiano 時間: 2009-11-9 22:35

U didn't say you guys were the ONLY people there ma...

If that is Sat afternoon, then it is normal .. everywhere is busy .. but around 5 ..  then you should get service gei ..

Well, may be both my wife and I don't really like sales people to bug us ..  if you mean SERVICE department, that is a different story, people walk in to a car dealership service department, DO NEED service..  but not everyone walks in to a showroom is buying ma ..

I went to Ferrari/Porsche/Lambo/Aston/Bentley showroom last week ..  other then  Aston ..  no one came to say "hello, can I help you" la..  but I was not planning on buying anything .. so I didn't mind to checking around myself ...  ( althought that 993 in Weissach is pure sex!! )

^_^

作者: samsung 時間: 2009-11-10 00:13

本帖最後由 samsung 於 2009-11-10 01:16 編輯

yes, toally agreed with you, I know their services sucks & too many kids are driving this car

that's the main reason why I bought my porsche 911

作者: Nam 時間: 2009-11-10 01:20

BMW is the same...

My brother drove his wife's brother to check out a 325i, they only let them test the demo car. After testing the demo car, they want to test the actual car ....

Then the sales BS them "Actually, if you want to test the actual car, you have to put down $500 deposit to test it because we have another customer who are very interested in that car as well" ...

Then my brother walk away because that's so unreasonable........after that day, the sales keep calling them and left few msgs (obviously, there is no other competitor, they just want to forced customer to put down deposit)

We ended up buying in bby, nicer service and nicer price as well..
Richmond serivce suck!

作者: peter236 時間: 2009-11-10 01:33

BMW is the same...

My brother drove his wife's brother to check out a 325i, they only let them test the demo car. After testing the demo car, they want to test the actual car ....

Then the sales BS ...
Nam 發表於 2009-11-10 02:20

So what is the demo car for, if everyone wants to test the actual car? What if people just test the car and don't buy the car? Then the actual car will become the demo car.

作者: MSN04 時間: 2009-11-10 09:46

BMW is the same...

My brother drove his wife's brother to check out a 325i, they only let them test the demo car. After testing the demo car, they want to test the actual car ....

Then the sales BS ...
Nam 發表於 2009-11-10 02:20

I hope u realize that you are the one being unreasonable.

作者: news 時間: 2009-11-10 10:25

yeah..thts why they hv a demo car..lol

作者: Catpiano 時間: 2009-11-10 11:23

I dont get it .. so .. people expect to drive a BRAND NEW non demo car everytime??

So .. that will make every single car .. DEMO .. but then you dont want to test drive the demo car .. so .. um ..

I just dont get it ...

Sometimes, I like shopping in HK .. not much DEMO or SERVICE, just buy or not.. you want the car/camera/hifi/clothing/watch/handbag etc .. just buy/order it ..

How about getting a "BIRKIN" for demo?

作者: B仔 時間: 2009-11-10 11:47

I hope u realize that you are the one being unreasonable.
MSN04 發表於 2009-11-10 10:46

Sorry Nam,
But I agree with MSN04.
Demo car = test drive
Actual car = buy your ride

作者: myversa 時間: 2009-11-10 12:05

I actually would like to get car with little mileage as possible and would not like to know someone else already tested drive my car...

作者: shutterbug 時間: 2009-11-10 12:20

It's hard to avoid. Lot boy, mechanics, etc beat the hell out of your new car already when they're doing PDI. Proper break in techique? LOL...

作者: Nam 時間: 2009-11-10 13:17

No ar, we are not buying new car..
We want to buy 2006 model and we want to test the used car..
but the sales said the demo car is just the same as the 2006... and asked us to test the new demo car first...

Gum ng tong test new car and decided the 2006 used car is ok as well?

作者: Nam 時間: 2009-11-10 13:24

Of course I understand buying new car will test the demo car.
May be I dunno car enough?

I thought if ppl want to buy a used car, customer will test drive the used car not the brand new car/demo car?? And why should we put down $500 deposit to test a used car?

And 2009 will not be the same as 2006...

作者: Nam 時間: 2009-11-10 14:14

可能我見識淺，我真係未聽過試used car，要放低五舊deposit 先叫做reasonable!

如果依個係normal practice, 咁我唯有受教，下次擺低五舊水先試架舊車啦！

可能我expectation 太過份，我無expect 入車行自己齋睇車十幾分鐘無人serve,要自己請個sales大佬serve 我，亦唔知道唔可以要求過份坷刻，無諗過試完架新demo 車，等同試完架舊車！

作者: ACC-HE 時間: 2009-11-10 19:42

I think it's normal. No need to whine about it. If you need service, just ask. If they're still reluctant to serve you, then I would whine/complain.

作者: samsung 時間: 2009-11-10 21:33

本帖最後由 samsung 於 2009-11-10 22:34 編輯

No ar, we are not buying new car..
We want to buy 2006 model and we want to test the used car..
but the sales said the demo car is just the same as the 2006... and asked us to test the new demo car fi ...
Nam 發表於 2009-11-10 14:17

Very strange... you want to buy 2006 used car but they gave you 2009 demo car to test drive? They are completely different ga wor... I never seen this before, what a damn & stupid salesperson! You should complain to their head office right away!!!

作者: Catpiano 時間: 2009-11-10 23:14

If buying a used car .. then it makes sense to try "THAT" car .. even same year .... but could be different condition ...

作者: Littleprince 時間: 2009-11-10 23:40

係喇﹐超唔合理呢

。。。點可能人地要買 2006 年舊車會比架 2009 年 DEMO 人試﹖ 個 SALES 痴左線咩﹖ 架車都唔同喇﹐正傻佬

呢D SERVICE 絕對唔要得 (感覺上好似話﹕ 是但比架車你試喇)

﹐好彩我地從來唔幫襯 RICHMOND AUTOMALL 那些店的呢

作者: CWong 時間: 2009-11-11 01:39

本帖最後由 CWong 於 2009-11-11 01:47 編輯

十年前入到Rich Automall嘅太子車行時，啲sales嘅态度已經係咁，家陣佢哋卖多个高级品牌嘛，啲sales嘅眼更加向上望就一啲都唔出奇咯，不過我自己亦鈡意啲sales離开我远啲，唔好我一踏只脚入車行就跟住晒，咁样我唔会睇得自在，到我睇啱嘞、有问题要知咪揚手叫佢過嚟咯，最緊要佢肯過嚟，佢肯应我要求過嚟咪就有計倾啦，ＥＤ服預至啱我，最差係叫都冇人理，咁就要complain咯！
講到喃姐件事呢，其实佢講嗰個sales真係已經俾咗佢第一流服務水準啦，嗱，喃姐買舊車，个sales俾架新款型号demo佢试，哗，新款車揸落感觉点都好過、舒服過舊車啦，係吗？而架新款車，雖然係demo car，但係点都值錢啲啦，个sales肯無條件俾个買舊車嘅客揸喎，个客实則有賺啦！仲complain乜鬼啫！至於话要收$500deposit才可试車呢，咁个sales都係尽责去保障將耒買舊車嘅客人啫，话明舊車，有啲人真係对舊車唔会唴錫，如果个sales唔收定啲deposite，啲人揸咗車出去容乜易会死踐尽踐，踐到車肺痨咁，部車俾人咁hurt法，仲有边个敢要？咁个sales錫住啲車都係啱嘅，佢都係为嗰啲真係有心買車嘅客著想啫！

作者: Catpiano 時間: 2009-11-11 11:02

Ok ga la..

When my wife was shopping for a car back then .. ( before married/dated me ) She went to Honda to look at Prelude .. ( back to 2002 when they still had Prelude ) the sale refused to let her test drive, said that is a EXPENSIVE car, and need $5000 deposit first .. ( $5000! not $500! )

Then she went to Acura ... look at CL-S ( something like that ) the sale even told her " Miss, this is not a car for you, do you know it has 250 hp? it is not a girl car, it is for a man like me, you should look at RSX. )

However, she got great great service from BMW and Benz ..

作者: peter236 時間: 2009-11-11 11:56

No ar, we are not buying new car..
We want to buy 2006 model and we want to test the used car..
but the sales said the demo car is just the same as the 2006... and asked us to test the new demo car fi ...
Nam 發表於 2009-11-10 14:17

You should ask some car expert to test the used car for you to see if there are problems. Those kind of experts are paid to do that kind of job.

作者: chinabridge 時間: 2010-6-2 11:51

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作者: tapioca 時間: 2010-6-2 18:02

One time went to Toxotx dealership, looked around for 15 minutes, no one served or greeted, that's ok. There was a salesman just sat in his work table next to the display car the all time we were checking out the display car, no customers with him he was just browsing with his computer the whole time. Finally we asked him for a bronchure of that vehicle, but he looked very annoyed and just passed the brochure to us even without looking at us... well, he has no other customers at the time and someone asked for info, you think we just ask for the book to burn?! maybe he had made up his month quota or something

作者: jeje 時間: 2010-6-3 02:12

回復 28# chinabridge

Are you a rookie in the car business?
Good luck.

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