simply put, if you have a contract with them, even if you actually wait until the end of the contract, it takes 6-10 phone calls , in total 4-6 hours of yelling and follow up to get them off your back without charging a penalty that they are not entitle to.
similar experience with their TV service ...作者: botnet 時間: 2010-4-2 18:43
on the other hand, canceling a subscription with Shaw (TV) was a breeze. and I will definitely switch back to them if I need to.作者: elan7e 時間: 2010-4-2 20:17
Fido...I am using unlocked phone, so no real choices 作者: eddie 時間: 2010-4-28 12:35
回復 15#elan7e
Here is my experience with Bell couple years back.
My old contract had bee expired for a period of time then I
Here is my experience with Bell couple years back.
My contract had expired for over a year then I decided to renew my contract and got a new phone. I didn't know that they opened a new account for me ( same phone number ) and I ended up to miss a payment on my old account for couple weeks. They sent me a threatened letter that they would send my old account payment to a collecting agent. They should know that I am still their customer? How can they treat your customer like that? Do you think I will renew my contract with them when my current contract is going to expire in a few months time
