Bad experience in OpenRoad Honda Honda, experience, Bad, OpenRoad

whitecho

今日食完lunch同女友去睇車
去到 openroad 呢個大家庭
首先去 Toyota 睇 Rav4  同 Matrix
個 sales 好 pro ，好熟我地架舊 Rav4 同新 Rav4 既分別

之後再去睇 Honda
入到去見唔到有 08 Accord 都覺得奇怪
點解得架07 accord 仲要 demo
再行行企企一陣都無人理

走去同個應該係 sales manager 既人講我想睇 08 Accord
即刻點個坐佢隔離個西人 sales 俾我
我同佢講我想睇「08 Accord ，直四，Ex 或者 EXL」
以為佢會覺得我有誠意啦，我都唔係去 walk around
載我走過去睇 catalog，對住本野讀個 spec 出黎
ok....跟住問我仲有無野想睇
我話我好想睇真車，特別係個內籠

終於帶我去 parking lot 行下
走過去架 V6 EXL 話「個內籠就係咁，仲想睇乜野」
我再講「我好想你開門俾我睇下個內籠，我想坐上去」
佢話度門 lock 左 ，我都知「山係石頭，海係水」
跟住佢再講「sorry ，原來呢架唔係我地車行車，係人地既車」
算啦，我都係想睇車，無謂同佢嘈

帶我去隔離架 直四，EX 度睇
又再講「個內籠就係咁架啦」
又再問我「仲有乜需要」
我諗我個需要佢都滿足唔到我
禮貌上講句 thank you 我都轉身走

我響 Calgary 去睇車從來未試過咁既 sales
係咪 OpenRoad D 人真係咁架？
有無邊間 Honda 個態度無咁樣？

whitecho

I told the sales person couple of times that I seriously wanted to see the interior of the car. *sigh*

Accord 都唔想俾我睇，激心。

whitecho

下次一定唔去 richmond 果間野

whitecho

原帖由 Catpiano 於 2008-5-12 00:10 發表
May be they sold out the new Accord? and only have few customers' cars/or sold unit there? (it took few weeks for my friend to get her accord, as they are mostly sold out!)

At least, the sale didnt' ...

I just moved from cowtown for a while. Maybe you are right that the sales people needed to work harder in Calgary, not like here.

But dang, I forgot to take his card.

whitecho

What a service! Send them back to school and ask Andy Lau to discipline them.

whitecho

I got a respond from the general manager. He said he would take a look of this incident.

I know it's not going to change anything but at least he sounds like he's going to do something.

whitecho

I think OpenRoad is so large that they do not care about customers.

whitecho

Will the sales in motorcycle shop like this too?

whitecho

Finally, | went to the Honda dealter on marine drive. The service was completely different.

I went there at 4:15pm on Sunday (again). I know this is a ****ty time and most sales won't even care about you. Anyway, the sales was extremely nice. He tried to answer all the questions I had, thou some specific answer could not answer me right away. Surprisely, he also let me to test drive the new Accord. After test driving, it's 5pm already. I felt pretty bad about it but he still kept saying no problems.

Overall speaking, the service is very good.