tofu

He is correct, he has done nothing wrong in the whole case. He is simply a victim of a non-ethical computer repair shop.  x2

before this case, most people don't know deleted items are not permanent disappear
this is just out of his knowledge base.  at least he is not keeping them in a cell.

tofu

he deleted all the files, but the tech guy recovered them.  since that, most people learn deleted file can be recover easily

tofu

20# pkphilip

not sure he deleted those files way before his laptop was dead.  or his laptop just had problem, and he deleted the files before he sent it in.  but according to news, those files were deleted before sent to the shop.