daimo

we spent 4 hours on the phone just trying to tell Bell that our contract was expiring and we didn't want to renew.

will never get their service again.

daimo

回復 10# elan7e

simply put, if you have a contract with them, even if you actually wait until the end of the contract, it takes 6-10 phone calls , in total 4-6 hours of yelling and follow up to get them off your back without charging a penalty that they are not entitle to.

similar experience with their TV service ...

daimo

回復 13# botnet

If it was as straight forward as you are describing then I wouldn't be so angry.

without going into much detail, you can see other people's complaint.

http://www.cell-phone-plans.net/ ... BILITY_SUCKS_P1780/

on the other hand, canceling a subscription with Shaw (TV) was a breeze.  and I will definitely switch back to them if I need to.