HSBC doesn't even have the most basic customer services.
I booked an appointment for RRSP, but the AM was a no show. The front desk told us we wait. Still on one is available for another 30min. No follow-up call from the AM to apologize.
Then we called the AM to complaint, and close the acct. He still has the balls to charge cancellation fees.
The new management is not very good to stockholders either. |