satil

slow internet 0.4M dl !!!!!!!!!
i called Shaw last Friday 11am, the wait is 2 HOURS !! NO call back service ! i hang up.
i called Shaw last Friday 3pm, the wait is 2 HOURS !! NO call back service ! i hang up.
i called Shaw last Friday 10pm, the wait is 2 HOURS !! NO call back service ! i hang up.
i called Shaw last Saturday 2am, the wait is 30mins !! i wait !! some1 talk to me after 45min wait !!

talked to tech for 2 hrs, they keep trying to proof, it is my LAN problem. it is my computer problem. it is my router problem........

i said "THIS IS YOUR SYSTEM PROBLEM, IT IS NOT WITHIN MY HOUSE!!"
they still denial, "THEIR SYSTEM IS PERFECT!"

finally, they said, they will send in a tech. 14 DAYS LATER!!!!!!!!!!

and next morning,
all high speed back.
no one touch anything within my house area.

IT IS THEIR SYSTEM , AND THEIR CS SUCK !