紅磡沾仔記食野唔比錢

kaimui22

even though it's just $13HKD...
the waitress kept her 原則 but the customer never even said "sorry"

kaimui22

but what could the waitress have done? really call the police??

maybe she should have asked if the woman had any one she could call to bring the money?

kaimui22

Ultraman:

亞姐wasn't 罵-ing the customer at all..if you pay attention to what she says, she's actually trying to "preach" rather than get angry or mad at the customer. Of course she might sound angry and loud..but everyone in Hk talks this way,...haha...I mean, if you caught someone stealing, would you be 溫柔 and soft-sounding? 亞姐 was most 不爽 about the fact that the lady didn't even try to explain herself or apologize. The lady who ate without paying didn't once say "Sorry". She just tried to leave and say "Oh, I have no money".

I don't think the 亞姐 was 單打 or rude to the customer at all..in fact, she was just a bit irritated and tried to tell this customer that what she was doing was wrong.

Regardless of the amount of food eaten without paying, she IS still stealing...and I guess 亞姐 weighed her options and figured it's not worth calling the police..but she can't just let the lady leave without apologizing either.

I think 亞姐 was very typical-HK c-lai sounding...she wasn't intentionally yelling or talking with an angry tone..it's just how people talk in HK.

kaimui22

ultraman : I think in terms of 原則, why should the waitress "ASK" for 亞婆 to apologize? No matter what standpoint you are in this situation, 亞婆 is 100% for sure. She ate and wanted to leave without paying. She KNEW she was wrong but she never even tried to apologize or even sound or look sorry. I think the waitress was right in lecturing 亞婆 because its obvious 亞婆 had no intentions of paying OR apologizing.

If I'm reading you right, you think the waitress should just let the 亞婆 go without lecturing her or telling her what's she has done is wrong since there is no conclusion or resolution. Am I right in understanding what you're written? Why didn't 亞婆 offer to leave down some collateral or try to call her relatives or friends? Why should the waitress have to think of all the solutions for the 亞婆 to get out of the situation?

Regardless of the price ($13HKD), the 亞婆 should have thought of the consequences before ordering and not paying. Why should the restaurant suffer a lost and then help the crook find a solution?

Of course, you can say the waitress is not 大方 but making such a bit commotion over this could actually scare other potential eat-and-run people. And even if she is not the boss, she is still responsible for watching out for the boss as to not let the restaurant suffer any losses.

as for saying that she could have asked to pay later, that is not called 馬後炮. 馬後炮 is something one does to cover their ass. In this case, the waitress has done nothing wrong in telling the woman she is wrong, so why does she have to say a 馬後炮 to cover her ass? The waitress did her job correctly in stopping the non-paying customer. . the only 馬後炮 i found in the video was the 亞婆 saying she was planning to come back and pay but not willing to leave any information or any collateral.

overall, the 亞婆 was not active at all in trying to reach a solution.

kaimui22

Ultraman:
Not wanting to argue with you..this is just my opinion on the whole issue. In terms of finding responsibility in trying to solve the problem, I still think the customer bears more of the responsibility. Why? Because there is no obligation for the waitress or the restaurant to solve these problems (stealing). There is also no obligation for the restaurant to allow customers to eat for free if they don't have money. HOWEVER, the customer has the obligation to PAY for whatever services or products they receive. Once they have entered the restaurant, decided to order and have consumed the product, they are then responsible to pay the full price! Yes it's true that the restaurant holds the ball in it's court because they can decide whether or not to call the police. But the 亞婆 also needs to be proactive in offering a solution AND apology. The 亞婆 didn't apologize and just stood there. She could also have offered to pay or whatever. She made no excuse for her actions and didn't appear 內疚 at all! In fact, i found the 亞婆's attitude to be a bit 理所當然...Why didn't she explain herself? why didn't she apologize?

If you have committed a crime, you need to be responsible for it. You shouldn't need to be waiting for the other party (the受害者) to offer a solution. both sides should be pro-active.

kaimui22

原帖由 小豆 於 2008/4/6 10:23 PM 發表
最後尾其他staffs好似話呢個丫婆已經唔係第一次喎

yes i rewatched the video and one of the other staff tells the waitress that the old lady has eaten and not paid before...about a month ago.

So..she is a repeat offender. there must be reason why she keeps eating without paying but she probably also knows she'll get away with it since it's such a small amount..

sigh.