beamsboy

You girls can order online on Shu's USA　ｓｉｔｅ　ａｎｄ　ｐｉｃｋ　ｉｔ　ｕｐ　ｉｎ　Ｐｏｉｎｔ　Ｒｏｂｅｒｔｓ　ｌａ
tsumorichisato 發表於 2009-10-28 15:59

I tried to order online thru Shu's website, but for the billing info it can only be a US address as well as the shipping address.
was planning to order and mail it to Blaine to p/u tim!
you tried it before TC?

and the reason i wanna order now is becos its 20% off everything! including all the TC x Shu uemura ah!!!
saw it today before work and the planet cat palette was still in stock, now i checked its out of stock laa =(

beamsboy

"""I tried to order online thru Shu's website, but for the billing info it can only be a US address as well as the shipping address."""

you can ask your credit card company to put a temporary or seco ...
tofu 發表於 2009-11-29 02:05

I asked my credit card company to put in a secondary address (an US address) already, and was trying to make a purchase on shu uemura's website from last night till this morning, it saids billing address used is different than billing address on card. try to call credit card company again and it said they can see the transaction attempts, its shu uemura's side that is not going thru, and i will have to call them to do it manually.
Called shu uemura customer service, and they said it has to be a primary billing address. sigh, i'm frustrated,
Tsumori Chisato, or any other lyks, ever tried ordering from them and succeed?

beamsboy

30# tofu

After i posted here yesterday, I tried to call shu uemura customer service 2 times.
didnt succeed till the 3rd phone call, I told the girl my situation, and she said "yah we can definitely do that"
and start taking my order, she then told me it didnt allow them to do the transaction, so she ask me to give her my primary address,
she said its fine even if its a canadian address, and my order should have processed. I was happy with her service!
this reminds me of calling to fido and bargain for a better retention plan! LOL

but then, she said i'll receive a confirmation email when the order is being processed, I still havent receive the email yet ah, kind of worry now!!! and if it did happen, I am saving alot!! the palette was $52 USD before tax.