auto mall infiniti can suck my balls.

gianttama

can't help but want to whine about this. i think automall infiniti's service SUCK.

twice i walked in (at different days) with my pa to check out the g37, we spend good 5-10 minutes there, no one ever came to serve us. no one, no hi no nothing. it is not like we dressed like scums or anything, just regular daily clothing.

richmond infiniti ain't gonna get my business nor my frds from now on.

thank you everyone for reading, if you don't like me whining about useless **** then too bad, i warned you at the beginning that i just want to whine about stuff.

cheers.

Catpiano

just 5 min .. what do u expect?? are they busy? or they are all standing in the front door, but refused to talk to you?
I think you are talking bout the sale .. not service?

When I am shopping for a car ( or hi fi or etc ) I rather spend 5-10 min to check out the car first, and if I hv question, I will ask the front desk, and get a sale staff.

At least, you are not looking for low end car like toyota or caravan, most people walk in to infiniti, should more or less know what they want.. and if you need help, why didn't you ask?

If you already ASKED for help, and no one was willing to talk to you, ( assume some staffs were there, and NOT busy)

I go to future shop, I rather I can spend my own time on checking out different product, rather then all the sale staff whinning to me ...  

May be Van is different  then other city in Canada la..

(P.S. a month ago, I went to walmart for passport picture, I have waited for 1.5 hr ..  NO one ever said hi to me too .. and then I left..  of course, I dont want walmart to suck my balls .. )

MSN04

That is very bad service.

Go to BMW, the greet u right away

tofu

but no service for the first 5-10 mins is not too bad.  my friend and i spent almost 30min at richmond acura, no one really care ar.
i thought volvo is the worest, they asked my uncle put deposit before test drive.

i like the service of audi & benz, even i dressed like a street kid, they still give me good service and have no question for test drive.

Vincehk

Because they know that lots of street kids have rich parents.

masterbear

but no service for the first 5-10 mins is not too bad.  my friend and i spent almost 30min at richmond acura, no one really care ar.
i thought volvo is the worest, they asked my uncle put deposit befo ...
tofu 發表於 2009-11-9 22:54

Heard that Volvo servicing extremely bad too! I think Volvo business will gonna be FINISHED real soon..... haven't seen driver running back and forth new model of this brand that many when compares with others!!

gianttama

sorry, forgot to mention, we were the ONLY customers there, no other customers at all, it was 5 somthing in the afternoon, they close at 9 so it is not like they were in a rush to close the store, we spend at least 5 mins there, more like close to 10, coz we spent time checking out the specs sheets, the inside and outside of the car. for the whole time, NO ONE even care to approach us, say hi, greed, or anything at all, they saw us i am sure. when you are in a sales industry and thats the service u give? good luck getting my business.

it is not like i am buying a ferrari or bentley and expect god like treatment, but not even a simple greeting? or even just from the receptionist? is that TOO MUCH to expect?

just 5 min .. what do u expect?? are they busy? or they are all standing in the front door, but refused to talk to you?
I think you are talking bout the sale .. not service?

When I am shopping for  ...
Catpiano 發表於 2009-11-9 21:01

Catpiano

U didn't say you guys were the ONLY people there ma...

If that is Sat afternoon, then it is normal .. everywhere is busy .. but around 5 ..  then you should get service gei ..

Well, may be both my wife and I don't really like sales people to bug us ..  if you mean SERVICE department, that is a different story, people walk in to a car dealership service department, DO NEED service..  but not everyone walks in to a showroom is buying ma ..

I went to Ferrari/Porsche/Lambo/Aston/Bentley showroom last week ..  other then  Aston ..  no one came to say "hello, can I help you" la..  but I was not planning on buying anything .. so I didn't mind to checking around myself ...  ( althought that 993 in Weissach is pure sex!! )

^_^

samsung

yes, toally agreed with you, I know their services sucks & too many kids are driving this car
that's the main reason why I bought my porsche 911

Nam

BMW is the same...

My brother drove his wife's brother to check out a 325i, they only let them test the demo car. After testing the demo car, they want to test the actual car ....

Then the sales BS them "Actually, if you want to test the actual car, you have to put down $500 deposit to test it because we have another customer who are very interested in that car as well" ...

Then my brother walk away because that's so unreasonable........after that day, the sales keep calling them and left few msgs (obviously, there is no other competitor, they just want to forced customer to put down deposit)

We ended up buying in bby, nicer service and nicer price as well..
Richmond serivce suck!