cinderelly

i usually order online from sephora. if you were living in the states, they'd even cover the RETURN SHIPPING cost for you. or of course you could just bring it back into a store and return it there.
one time my order came and the item was damaged in the shipment. they covered the return shipping for me too. which was about $15cad.~ sephora probably has the best customer service in the cosmetics field ga la

raima

it's best to call the bay to find out. cosmetics is different from regular merchandise.

icing

They will do refund if you say you're allergic to their product