Return/Refund Policy at the Bay/ Sears

Bikki

I just want to know if they would take return/refund for any cosmestic/skin care products at the bay/Sears?  with or without receipt

B仔

不過，點解要RETURN／REFUND COSMETICS？
你買之前，唔係試過啱先買架咩？
我諗，冇RECEIPT，你可以唔洗諗啦！點證明係係個間STORE買喎？

cinderelly

i'm more curious to know if they take back USED (tried on) cosmetics?
cuz sephora takes them back no matter what....!

B仔

係？
我好似未試過RETURN COSMETIC。。。好似好肉酸的感覺～ 除非，你有ALLERGY， OTHERWISE，我諗我唔會掛。。。

Bikki

just out of curiousity. you may get something as a gift. and you don't want it so you want to return it

Bikki

I don't think they would take back USED cosmestics..
but i'm asking about a brand new, never used product.

i'm more curious to know if they take back USED (tried on) cosmetics?
cuz sephora takes them back no matter what....!
cinderelly 發表於 2009-5-11 00:38

布小熊

I think the Bay is with receipt, you can return within 30 days.
(same for any item purchase from the Bay... don't think cosmetics is any diff)

tofu

not sure about the bay, but i did it once at holts.  my skin is between two colors and i chose the darker color first, but then i changed my mine.  I went back and exchanged the brand new one for a lighter color.  when they typed in my phone#, they had my purchase on file. so you can try try

meowmeowmeow

I think they would let you exchange for something else, if 你有ALLERGY loh...
Especially if you exchange for something more expensive or add more items (same brand), they won't "gee-gut" you geh...

Rainy

never know sephora would take used  cosmetics... but I only refund once.. at shoppers, not the bay lor.... within 30 days.....