I was not there when this happened otherwise I would tell them to report honestly.
According to her, a group of 4 went down to outlet. They bought a lot of clothes so they took out some tags and wore those clothes. They did declare some of the clothes but not all. Canadian custom might find them wearing too much so asked to search their car.
the customs are not trained to be friends with you...like one of the article said..they r the first line of defense on our boarder...so its not unusaul sometimes that their tones and actions are 'harsh'
also..sometimes you just have to give sympathy to all the sht they hv to deal with everyday ..its not an easy job to do...jsut let them to do their job...u hv nothing to hide right?