海灣百貨的NARS 新年

B仔

兩個週前，B仔係烈文的海灣百貨公司幫朋友係NARS買咗D野。
因為某D原因用唔著，所以今天去完MARINE DRIVE買CARSEAT比愛女，就順路去OAKRIDGE度行個圈順便RETURN。
去到OAKRIDGE嘅海灣NARS COUNTER，發生了這回事：
B = B仔        S = Sales girl


B: Hi, I would like to return this (*takes out sealed item with receipt*). Decided on another gift for the holidays.

S: (Looks at receipt) But you bought it at Richmond Centre... we suggest you go back to Richmond

B: (呆一呆，O 嘴，新年流流，諗住婉轉D NICE D啦）Ohh... is it a new rule?

S: haha... No... But we suggest you take it back to them

B: (少少興）So I can't return it here?

S: haha... yes... you can. But since they provided you service, you should go back to them

B: (心諗，你唔X係丫化）But I thought we could go to any B** to return items. Is it a NEW POLICY???

S: No, but if you return it here, it will be deducted from this counter location, that's why you should go back to Richmond... Do you live in Richmond?

B: (真係呆X咗。就算係，咁關顧客咩事？？X～！你咁耍我，我耍返你）No, I don't live in Richmond
B:（咁啱HUNNIE行過嚟，我就同HUNNIE講）吓。。。要渣返落RICHMOND"咁"遠呀~~

S:（聽到我同HUNNIE講廣東話，佢就話）咁呀，我幫你RETURN啦～

B: thank you~~ （其實都好很興）

之後，我比我張VISA佢RETURN返比我啦，點知。。。
喇，你話我小人之心，咩都好啦，唔知點解，我張卡不停咁彈，個TERMINAL話MAGNETIC ERROR！！！！ 佢不停試，部機不停嘟～ 嘟完佢係度按BUTTON，我咪想GUP吓佢按咩，係真係唔WORK，定係佢耍我。不過BUTTON太細，我GUP唔到～

S: Have you had any problems with this card before?

B: （心諗：X～！）No, I never had any problems with this Visa

HUNNIE: 不如用我張啦？

B：唔得呀，我用呢張付款，一定要RETURN返ON THIS CARD

S: （插極我張卡都唔得）不如你試吓

B: (我SWIPE咗兩次唔得，S同我講我張卡有CHIP，係要插。妖～我冇理佢，你蝦我未用過TERMINAL咩？係SWIPE咗先插卡嘅） Why don't I take it to the customer service counter to return?

S: (可能聽到我咁講，佢拗底掛？）No, it's ok, they will just send you back down here

B: （哈！唔知點解，第三次即寫APPROVED！）Oh, it's approved!

S: EEE。。。係喎。Can you sign this?

B: (signed the return receipt) Thank you~~

S: Oh, Can I have your name & phone #?

B: （你又想點呀？張RETURN單都冇叫填，只有簽名位）Ok, My name is B仔, 778-***-**** (諗諗吓，我都唔好執輸，套佢個名出嚟，萬一有需要，我PORT鬼佢）Thanks again, 你點稱呼呀？

S: My name is *****!

B: Thanks *****!



真係。。。。。。。廢是新年流流搵佢嚟開年！妖～！

MSN04

插 card 既... 好似真係唔使 swipe 喎..

B仔

WELL，咁嗰陣我公司嗰部係SWIPE完，等佢叫插，先插架嘛～

ANYWAYS。。。真係比條女吹到啤一聲囉。

Lil'B

maybe she is having a major holiday depression.........

Purpleheart

哈哈~~ 佢係咪趕住收工定係驚唔夠 quota, 幫左你慌死 miss 左其他客呀~~

Catpiano

Well, she has her reason too gei ..  at least, she was reasonable polite to you ar ..

tapioca

If the credit machine has chip function, no swipe is necessary at all.

I used to operate those machine once in a while, sometimes it drives me crazy when you swiped the client's card a few times and kept getting error message. I was so worrying the client thought I was doing try to steal their card info or doing something bad
But this is totally out of the employee's control.

habitrailspace

回復 1# B仔

B愛女: 妖～！新年流流想玩我呀媽...妳真係未生過...我要返屋企開餐(火都來埋)!

jennypun

i thought Oakridge's  has the best service, I guess i am wrong then...