I know her (receptionist) and because of so many online and actual complaints, she is much better now (more receptive and less bully/argumentative) ....
(*I guess she's afraid of losing her job afterall, because of her bad rap...*)
No worries on her. Just focus on finding out and see if either one of the 2 doctors taking new patients.
Alternatively, you can try the walk-in clinic in Aberdeen centre. There are some seriously good doctors (some from UBC hospital, like the eye surgeon who looked into my case) working part-time there.
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